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Troubleshooting

How do I cancel my subscription?

Cardiogram is a subscription billed through your phone’s play store account.  Like other apps with in-app subscriptions and purchases; If...

What if I see a server error?

Ensure that Cardiogram’s servers are up. Force close Cardiogram then relaunch it. Steps for iOS users Steps for Android users – See...

How do I find the email address associated with my account?

To find the email address associated with your Cardiogram account, click on the hamburger menu (three lines) in the upper...

How do I change my password if I forgot it?

1) Open the Cardiogram app on your phone 2) Tap “Log in” 3) Tap “Forgot your password?” beneath the “Log...

How do I request a refund for Cardiogram?

Cardiogram is an in-app subscription billed through your phone’s app store account. Like other apps with in-app subscriptions and purchases;...
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