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Troubleshooting

Why don’t I see sleep data?

Wear OS and Google Fit To see sleep data in Cardiogram, the best thing to do is use a third-party...

Why are some of the heart rate bars missing?

Note: gaps in Cardiogram data are normal and and do not indicate any health issues on their own. Cardiogram reads data...

What do I do if I can’t login to my profile?

Basics When in doubt, login related issues can usually be resolved by: Logging out and back in Force closing the...

Why is the complication not updating for Apple Watch?

The Cardiogram companion app for the Apple Watch requires WatchOS 6.2. and above. If you no longer see the app...

How do I set up the heart rate widget on my iPhone?

From your iPhone homescreen, tap and hold anywhere in the background area. Once the apps start to wiggle, tap the...