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Troubleshooting

I don’t see my data. What should I do?

If you have an Apple Watch, please follow these steps: https://cardiogram.com/knowledge-base/why-cant-i-see-my-apple-watch-data-in-cardiogram/ If you have a Fitbit device, please follow these steps: https://cardiogram.com/knowledge-base/why-cant-i-see-my-fitbit-data/ If...

Why can’t I see my Apple Watch data in Cardiogram?

The Cardiogram companion app for the Apple Watch requires WatchOS 6.2. and above. If you no longer see the app...

Why don’t I see sleep data?

Wear OS and Google Fit To see sleep data in Cardiogram, the best thing to do is use a third-party...

Why are some of the heart rate bars missing?

Note: gaps in Cardiogram data are normal and and do not indicate any health issues on their own. Cardiogram reads data...

What do I do if I can’t login to my profile?

Basics When in doubt, login related issues can usually be resolved by: Logging out and back in Force closing the...