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Help Topics
Getting Started
14 Articles
A Quick Introduction to Cardiogram
Does Cardiogram show my Heart Rate Variability?
How can I manage my notifications?
How do I update my profile?
Does Cardiogram display VO2 Max or SpO2?
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Using Cardiogram
31 Articles
How do I cancel my subscription?
How do I get heart rate recovery readings?
Will Cardiogram tell me if I have atrial fibrillation?
Why are some of the heart rate bars missing?
How do I see sleep stats on daily graphs?
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Troubleshooting
28 Articles
How do I cancel my subscription?
What if I see a server error?
How do I find the email address associated with my account?
How do I change my password if I forgot it?
How do I request a refund for Cardiogram?
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Apple
16 Articles
How do I set up the heart rate widget on my iPhone?
Why is my resting heart rate different between apps?
How do I make Cardiogram show up on the Apple Watch face?
How do I set up the bedtime feature on my iPhone?
What if I see a server error?
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Fitbit
3 Articles
Why don’t I see sleep data from Fitbit?
Why can’t I see my Fitbit data?
I don’t see my data. What should I do?
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Garmin
3 Articles
What do I do if my Garmin data is not appearing in Cardiogram or it has not been updated?
When does my Garmin device take a heart rate measurement?
I don’t see my data. What should I do?
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WearOS
9 Articles
On Android watches, how do I get sleep time for WearOS?
How do I disable background heart rate sampling with WearOS?
Why can’t I see my WearOS data?
Why is my heart rate sampling increasing with WearOS?
How can I change the measurement frequency on Android watches with WearOS?
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Report Card
13 Articles
What is Cardiogram Report Card?
What does my risk score tell me? What does similarity mean?
How often is my risk score updated?
Why don’t I see my score yet?
How many users have you analyzed with my age and sex?
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Share With Doctor
2 Articles
How do I print my data or share my data with a doctor?
What do I do if I didn’t receive my Share with Doctor report?
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Family Mode
1 Article
How can I use Family Mode?
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Privacy and Data
3 Articles
How do I delete my account?
When does Cardiogram collect data?
How do you use my health data?
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CardioDNA
11 Articles
Why is my sample being rejected/recollected?
Why do I need to recollect my sample? Do you have any tips for recollection?
How do I collect a buccal swab?
I ate food/drank water, then collected my swab. Can I still send it in?
I dropped my open swab on the floor. Can I still use it?
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Popular Articles
How do I set up the heart rate widget on my iPhone?
How do I print my data or share my data with a doctor?
How do I cancel my subscription?
How can I set up Heart Rate Alerts?
A Quick Introduction to Cardiogram
Try Cardiogram FREE for 30 days
Try Cardiogram FREE for 30 days
heart IQ
Migraine IQ
Our Science
User Guide
Journal