Why do I need to recollect my sample? Do you have any tips for recollection?

There was insufficient DNA to proceed with testing. Most commonly this happens from improper swabbing and/or that you’re not a great cheek cell secreter.
Each recollection kit will provide additional information on swabbing, but a few tips we recommend are 1) scratching the inside of the check with a clean fingernail or toothbrush to release some cheek cells, 2) placing your hand on the outside of the cheek while swabbing to ensure a firmer foundation.

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