- Damaged in transit
- Unlabeled or under labeled specimen – To ensure the highest quality of results, we cannot accept specimens that are not properly labeled with 2 personal identifiers. This protocol is to ensure that specimens are not mixed up- either in the practitioners’ office or in the laboratory.
- Expired swab – sample was taken or placed in holds for greater than 90 days.
- Contaminated sample – sample dropped on floor/tabletop of laboratory or was cross-contaminated with another sample when pipetting.